Solving Common Problems

Descriptions of and solutions to common problems that come up when using Time Doctor.

Reporting a Bug in the Time Doctor Desktop Software
If you have a technical problem with the Time Doctor desktop software, please include this information when emailing us at support@timedoctor.com: 1.)  You...
Sat, 16 Apr, 2016 at 3:59 PM
Working For Different Companies in Time Doctor
Time Doctor lets users track time for multiple companies.  If you're employed by multiple companies, or if you've created your own company account...
Sat, 16 Apr, 2016 at 3:59 PM
What to do if you have problems with recorded time
If you notice some discrepancies between the hours you tracked and the hours recorded on the Time Doctor website, we'll need some additional info...
Sat, 16 Apr, 2016 at 4:08 PM
"MSVCR120.dll is missing" error message problem solution
You may have encountered this pop up message after installing or upgrading your Time Doctor software: Don...
Fri, 12 Aug, 2016 at 3:51 AM
Fixing high DPI scaling issue with Time Doctor application in Windows
  Fixing Scaling issue with Time Doctor Application in Windows 7, 8, 10. (Unofficial Fix) * Applying this fix ...
Mon, 3 Oct, 2016 at 8:37 PM