Useful Information and How-To Guides

Useful Information and How-To Guides

How to Add a Custom Domain With the Chrome Extension for Time Doctor
If you’re using one of the following platforms integrated with Time Doctor and have a custom domain, you can add your custom domain to the Time Doctor Chrom...
Fri, 12 Mar, 2021 at 11:40 AM
How to Add Time Doctor Users by CSV
Only interactive users can be added to Time Doctor by CSV. To add users by CSV, follow these steps: Go to the Invite page. Select the “Add by CSV” tab a...
Wed, 10 Mar, 2021 at 9:14 PM
How to Allow Time Doctor Through Your Corporate Firewall
Some organizations may have corporate firewalls that can prevent the Time Doctor app from connecting with its servers to sync data. This can be easily fixed...
Fri, 12 Mar, 2021 at 11:32 AM
How to Cancel Your Time Doctor Account
If you need to cancel your Time Doctor account for any reason, just email send us a request by clicking on the Cancel Account on your Billing Page or you ca...
Fri, 12 Mar, 2021 at 1:19 PM
How to Configure and Use Payroll in Time Doctor
Payroll can be generated at any point in time for any user(s) and exported in CSV format. Only the company owner can enable payroll and give payroll access...
Fri, 12 Mar, 2021 at 11:45 AM
How to Configure OS X Permissions for the Time Doctor Desktop App
With the release of Catalina, Apple has changed the way they handle system permissions for apps. In some cases, you may experience issues with the Time Doct...
Fri, 30 Apr, 2021 at 12:20 PM
How to Create Projects and Tasks in Time Doctor
This article will explain how to create projects and tasks in Time Doctor as well as how to assign employees to a project. Note: Projects must have at leas...
Fri, 12 Mar, 2021 at 12:37 PM
How to Create User Groups in Time Doctor
Groups are a great way to sort users based on location, department, or even projects. Only company owners and admins can create user groups. Log in to y...
Tue, 11 May, 2021 at 6:38 PM
How to Delete and Restore Users in Time Doctor
Deleting Users In some cases, you may need to delete a user from your Time Doctor  account. It’s fairly simple to delete users. Go to Settings -> Manage...
Fri, 12 Mar, 2021 at 11:31 AM
How to Download the Silent Version of the Time Doctor App
First, your company type must be either “Silent Only” or “Silent & Interactive”.  If your company type is “Interactive Only,” the silent app won’t...
Fri, 12 Mar, 2021 at 1:31 PM