Useful Information and How-To Guides

Useful Information and How-To Guides

How to Download the Silent Version of the Time Doctor App
First, your company type must be either “Silent Only” or “Silent & Interactive”.  If your company type is “Interactive Only,” the silent app won’t...
Fri, 12 Mar, 2021 at 1:31 PM
How to enable Two-Factor Authentication (2FA) in your Time Doctor Account
Time Doctor allows you to enable 2FA for your personal account.  1. To enable 2FA please log in to your Time Doctor account. 2. Click on your Profile  and...
Tue, 25 May, 2021 at 2:37 PM
How to Enable/Disable Automatic Desktop App Updates
On your Company Settings page (under the Settings menu when signed into the Time Doctor website), you’ll find a toggle to enable or disable automatic update...
Fri, 12 Mar, 2021 at 12:47 PM
How to ensure Time Doctor will automatically run at the start of each work day
Some users tend to forget that they have to run Time Doctor before jumping into their tasks. Time Doctor can actually remind you when it's time to trac...
Wed, 21 Apr, 2021 at 6:50 PM
How to ensure Time Doctor will automatically run at the start of each work day
Some users may tend to forget that they have to run Time Doctor before jumping into their tasks. Time Doctor can actually remind you when it’s time to track...
Thu, 15 Apr, 2021 at 3:35 PM
How to exclude groups of users from Silent app using GPO
Let’s say that You have a small group of users who are using shared computers, and you wish to track only specific users of those computers. If this scenari...
Fri, 18 Jun, 2021 at 7:42 PM
How to Find Your Time Doctor Cache Files
This article will show where you can find your Time Doctor cache files.  Select which OS you have: Windows Mac OS Linux Cache files are required to s...
Wed, 10 Mar, 2021 at 4:14 PM
How to identify devices that may still have the Time Doctor silent app installed
When you delete a silent user from your account, we recommend uninstalling the application from that user’s device, unless you intend to track the activity ...
Mon, 21 Jun, 2021 at 9:24 PM
How to Install and Use the Mobile App
Note: The mobile app is currently only available for Android OS and can be downloaded from Google Play. The iOS version of the mobile app is on the product ...
Fri, 12 Mar, 2021 at 11:24 AM
How to Install the Time Doctor Silent App With Microsoft Intune
Note:  Do NOT rename the downloaded MSI file. Before getting started, make sure that you’ve downloaded the most recent version of the Time Doctor sile...
Fri, 12 Mar, 2021 at 11:17 AM