Note: Migration is available in all Time Doctor Subscription Plans and can be accessed by Owners (initiation) and Admins (post-migration checks).
TL;DR:
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Tracked time cannot be migrated due to different APIs.
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Only active users, active projects, and active tasks are migrated.
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Migration can be assisted (≥40 users, with Engineer help) or non-assisted.
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Classic and the New Time Doctor can run simultaneously during migration.
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Classic remains accessible for 30 days or until the end of the current billing cycle.
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Owners initiate migration; Admins assist with post-migration checks.
Can tracked time be migrated?
No. Tracked time cannot be migrated from Time Doctor Classic to the New Time Doctor since they have different APIs.
What can be migrated?
Only the following active items are migrated:
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Active users
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Active projects
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Active tasks
Who can initiate migration?
Only the Owner of the account can initiate migration.
Admins are involved in the post-migration checking process.
Migration options
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Engineer-Assisted Migration – Available for accounts with 40 or more users. A Time Doctor Engineer will assist with the process.
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Non-Assisted Migration – For accounts with fewer than 40 users, follow the instructions in this article:How to Migrate from Time Doctor Classic to the New Time Doctor
(Non-Assisted Migration)
FAQ
Can Time Doctor Classic and the New Time Doctor run simultaneously?
Yes. Time Doctor Classic can continue running while the New Time Doctor is installed and configured on the same computer.
How long is Classic accessible after migration?
Time Doctor Classic remains accessible for 30 days or until the end of the current subscription period, whichever is shorter. During this time, download any required reports.
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.