Common Installation Errors — by Operating System / Platform

Windows

• “LoadLibrary failed” error — This typically indicates that a required Microsoft runtime library is missing or corrupted. Specifically, the Microsoft Visual C++ 2013 Redistributable may be broken.

• “api‑ms-win-crt-runtime‑l1-1-0.dll is missing” error — This happens when Windows is missing certain updates or the Universal C Runtime, often due to incomplete Windows Updates or missing/corrupted Visual C++ Redistributable components.

What to do:

1. Fully update Windows using Windows Update.

2. Repair or reinstall the Visual C++ Redistributable (both x86 and x64 versions).

3. Restart the computer, then retry installing Time Doctor.

macOS

• “Error Creating Directory /Applications/Time Doctor” — This error occurs if the installer can’t create the folder in Applications. Often due to cached files from a previous install or insufficient folder permissions.

What to do:

1. Delete the cache folder — navigate to ~/Library/Application Support/ and remove the TimeDoctor folder.

2. Update permissions on the Applications folder — set “Everyone” to Read & Write under Finder → Get Info → Sharing & Permissions.

3. Download a fresh installer and run it again.

Ubuntu / Linux (supported distributions)

• On some Ubuntu systems, install may fail due to file‑ownership/permissions issues: after installation files may be owned by root or incorrectly owned, preventing the app from running properly.

• Also: The desktop version requires an Xorg (X11) session. If using a Wayland session, installation may not work (or app may fail to launch).

What to do:

1. Step 1: Fix Directory Permissions
   
   Use the following commands in a terminal to take ownership of the relevant directories and desktop shortcut:
   sudo chown -R $USER ~/Desktop/Time\ Doctor\ 2.desktop
sudo chown -R $USER /opt/timedoctor2
sudo chown -R $USER ~/.config/TD
sudo chown -R $USER ~/.local/share/TD

   This ensures all Time Doctor-related files are owned by the current user and not by root, which would prevent the app from running.
2. Step 2: Reinstall Under Xorg
   
   Make sure you are using an Xorg session, as Wayland is not currently supported by Time Doctor on Linux. Then:
   
   Ensure the installer file has execute permissions: chmod +x ./timedoctor2_installer_file.AppImage
   
   
3. Re-run the installer.

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.