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How to Add Automatic App Users

 

Note: Adding Automatic App Users is available with all Time Doctor Subscription Plans. This can be accessed and configured by both Owners & Admins.

 

TL;DR: 

Enable Review and Approve New Automatic Application Users, verify the New Automatic Users tab, manage users by category, and install the desktop app using OS-specific methods. Restart all user devices for accurate detection.

 

Pre-Requisite

Enable Review and Approve New Automatic Application Users in Settings / Company Settings page under the Configuration section (disabled by default).



01_How to Add Automatic App Users

Confirm that a new tab labeled New Automatic Users appears in the Settings / Users page.


02_How to Add Automatic App Users

 

User Categories in New Automatic Users

Pending Approval

All new automatic user attempts appear here. No billing starts yet.

03_How to Add Automatic App Users

Approved Users

Approved users who have not started tracking time appear here. Billing does not start until tracking begins. Once tracking starts, users move to Settings / Users page > Active Users.


04_How to Add Automatic App Users

Blocked Users

Profiles listed here should not be tracked.


05_How to Add Automatic App Users


Caution: Restart the device for the user to be detected by the system and moved to the Active Users tab in Settings / Users page.

 

How to Add Users

Windows Users

  1. Go to the Downloads page.
  2. Select the Windows tab.
  3. Download and install the app on any Windows machine to be tracked. Alternatively, copy and share the link with those installing the app.


Automatic-win-add user

 

Note: Install the same MSI file on all Windows machines. If using Active Directory, the system administrator can download the MSI file from the Downloads page and deploy it to all Windows machines using Group Policy.

 

Mac Users

  1. Go to your Downloads page.

  2. Select the Mac OS X tab.

  3. Copy the installation script.

  4. Launch the terminal window and paste the installation script.


    Automatic-mac-add user

 

Note: For a complete guide on Mac Os installation, see this article: How to Install/Uninstall the Silent App on macOS Using Terminal. 

 

Ubuntu Users

  1. Go to the Downloads page.
  2. Select the Ubuntu tab.
  3. Copy the installation script.
  4. Launch Terminal in Ubuntu and paste the installation script.



Automatic-ubuntu-add user

 

Note: Time Doctor officially supports Ubuntu 16.04 LTS (64-bit) / Debian 8 and Ubuntu 18.04 LTS / Debian 9. Update older Ubuntu versions and back up data before upgrading to avoid data loss.

 

 

 

 

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.