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How to Enable Mobile App Access for Users

 

Note: Mobile App Access is available in all Time Doctor subscription plans and can be configured by Owners and Admins.

 

TL;DR: 
 
Enable or restrict Mobile App tracking at Settings → Company Settings → Configuration → Allow Tracking in Mobile App. Choose For Everyone, For No One, or For Specific Users. When For Specific Users is selected, manage per‑user access from Settings → Users via the Allow Mobile App Tracking column or use Bulk edit.

 

Control whether team members can track time with the Time Doctor iOS and Android mobile apps. Apply access globally or per user.

Prerequisites

 

Enable Mobile App Access (Global)

  2. In Configuration, open Allow Tracking in Mobile App.
  3. Select one of the following options:
    • For Everyone – Permit all existing and new users to install and use the iOS or Android mobile app.
    • For No One – Disable mobile app access for all users.
    • For Specific Users – Limit access to selected users only (configure per‑user access below).

company settings-1

Tip: Switching from For Everyone to For No One immediately blocks mobile tracking across the account.

 

Manage Access Per User (When using "For Specific Users")

  2. Ensure the Allow Mobile App Tracking column is visible. If hidden, open Column settings (right side) and enable it.
  3. Grant or revoke access by toggling On/Off for individual users.

    users page - allow mobile time

  4. To update multiple users at once, use Bulk edit → Allow Mobile App Tracking and apply the desired state.

    allow for selected

Recommended Related Actions

  • Share the platform‑specific setup guides after granting access:
    • Android: How to Install and Use the Android Mobile App
    • iOS: How to Install and Use the iOS Mobile App
  • If tracking on mobile and desktop, stop tracking on one device before starting on the other to avoid sync issues.

 

Troubleshooting & Notes

  • If the Allow Mobile App Tracking column cannot be found, re‑check Column settings on the Users page.
  • Managers cannot configure this setting unless such permissions are explicitly granted in Company Settings (where applicable).

 

 

 

 

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.