Note: Use of the mobile app and desktop app simultaneously for the same company account can cause synchronization issues and affect the reports. To avoid this, stop time tracking on one device before start tracking time on the other.
Required Step: Mobile App Access has to be allowed by an account Admin/Owner for the users to be able to use mobile applications.
Installation
Step 1
Search for Time Doctor 2 in the Google Play Store and install the app.
Step 2
Open the app and log into your Time Doctor account.
For public cloud accounts:
- Input your Time Doctor email address
- Input your password.
- Press Sign In.
For Private Cloud accounts:
- Press Add URL.
- Input https://api2.(your private cloud domain).timedoctor.com (example:https://api2.gemini.com).
- Press Sign In.
Tracking
After logging in, a list of assigned Projects and tasks will appear. If the Navigation gesture is enabled on the user’s phone, swipe right to select a different project.
Step 1
Select the project you intend to track time
Step 2
Select the task being worked on
Note: When you start tracking time, the app will also ask when it should automatically stop tracking. This is optional but useful, in case you forget to stop tracking. By default, this time interval is 2 hours.
Additional Notes:
- Swipe right to navigate between different menu options of the app.
- Switch between company accounts - This feature is available when a user is part of more than one company account. Click on your avatar on the right navigation bar and choose between the different company accounts.
- Check from the Sync status: If any tracked time is pending for upload, check from the Sync status. This will help to see in case the tracked time from the mobile app is missing from the online reports. If there is pending time, keep the app open and connected to the internet to upload any unsynced time.
- Quick Access to Reports: From the side panel, the Reports menu is available which opens the web dashboard with mobile app compatibility view.
- Switch between company accounts - This feature is available when a user is part of more than one company account. Click on your avatar on the right navigation bar and choose between the different company accounts.
Should you have any questions or concerns, reach out to support@timedoctor.com