Note: Productivity Ratings are available in Standard and Premium subscription plans and can be accessed by Owners, Admins, and Managers (if permission is granted).
TL;DR
Adjust productivity ratings to define whether websites and applications are productive, unproductive, neutral, or unrated. Ratings can be applied globally, company-wide, to a user group, or to an individual. The lowest scope level always overrides higher ones.
How to Adjust Productivity Ratings
Productivity ratings define how time spent on websites and applications is classified in reports and widgets that display productive and unproductive time.
Each website or application has one of four possible productivity ratings:
- Productive
- Unproductive
- Neutral
- Unrated
Default Ratings
Many websites and applications have default ratings. For example:
- Facebook.com – unproductive
- Microsoft Excel – productive
- Many others – unrated
Setting Productivity Ratings
- Go to the Settings / Productivity Ratings page.
- Locate the website or application to adjust.
- Select the desired productivity rating from the available options.
Allowing Managers to Adjust Ratings
Managers cannot adjust productivity ratings by default. To enable this:
- Go to the Settings / Company Settings page.
- Enable Allow managers to set productivity ratings.
Understanding Rating Scopes
The Scope column on the Settings / Productivity Ratings page indicates the level at which the rating is applied:
- Global – Applies to all Time Doctor companies. Default ratings that can be adjusted at lower levels.
- Company – Applies only to the company’s account.
- User Group – Applies to specific user groups.
- Individual – Applies to specific individuals.
Precedence rule: The lowest level overrides higher levels.
Example:
- Facebook rated Unproductive at the global level → all users in all companies see it as unproductive.
- Company sets Facebook to Neutral → all users in the company see it as neutral.
- Marketing group sets Facebook to Productive → only marketing group members see it as productive; others still see it as neutral.
FAQ
Where do ratings come from if a person is in multiple groups?
- If in one group (besides "All Regular Users"), the rating comes from that group.
- If in multiple groups, the rating comes from the company level—unless there is an individual rating for that user, which will override.
Do changes apply to past work?
- Yes, changes to ratings apply to past data, except group-level ratings cannot be retrospectively overridden by individual ratings.
- Changes may take time to reflect depending on data volume.
What happens when moving a user between groups?
- Past tracked time remains under the old group’s rating.
- Future tracked time uses the new group’s rating.
Example:
- Instagram is unproductive by default.
- A user spends 10 minutes on Instagram before joining a group where it is productive.
- Those 10 minutes remain unproductive, but future Instagram time is counted as productive.
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.