FAQ

Frequently Asked Questions

• Billing FAQs
• Can I Migrate or Transfer Data from Time Doctor Classic to the New Time Doctor?
• Can I Run the Automatic and Interactive Versions of the App on the Same Computer?
• Can One Person Work for Two Different Companies Using Time Doctor?
• Can the Time Doctor App Slow Down my System?
• Does Time Doctor Have Phone Support?
• Does Time Doctor Support Offline Time Tracking?
• How Does Keyboard and Mouse Activity Tracking Work in Time Doctor?
• How Does Time Doctor Handle Time Tracked Simultaneously by the Same User on More Than One Device?
• How Does Time Doctor Work in a Virtual Environment (Citrix, Vmware, Virtualbox)?
• How Long Does It Take To Sync Data Between the Desktop App and Reports?
• How Much Data Does Time Doctor Use in a Day?
• What is the Difference Between the Time Doctor Web App, Desktop App, Browser App, and Mobile App?
• What Are Time Doctor’s Hardware and System Requirements?
• What to Do When You’re Invited to Join a Team in Time Doctor
• Why Do I Have Duplicate Automatic App User Profiles in My Account?
• When Does Time Doctor Send Daily Email Reports?
• Why Are Some Websites Showing Up as “Other Web Pages”?
• What Does Time Doctor Track on My Computer?
• What is the Difference Between the Time Doctor Dashboard and the Time Doctor Desktop Application?
• How Do "Edit Time" and "Time Out After" Settings Interact?
• What Are the Main Parts of the Interactive Desktop App?
• "Activity Level" explained
• Time Doctor Refund Policy
• Why Move from Time Doctor Classic to the New Time Doctor?
• Does Time Doctor Application Have Support for Apple M1/M2 Macbook Devices?
• Using Time Doctor Automatic App Tracking in the EU