Activity Level in the Activity Summary Report is available in Time Doctor’s Standard and Premium Plans and can be accessed by Managers, Admins, and Owners. Website & App Tracking must be enabled for the company to use this feature.
TL;DR:
Activity Level measures a user’s keyboard and mouse activity compared to typical activity levels for the same websites and apps across all Time Doctor users. This ensures fair comparisons between different roles and work types. Values range from Very Low to Very High, and the metric is updated monthly.
What Is Activity Level?
Activity Level appears in the Activity Summary report and the Teams Dashboard. It reflects a user’s keyboard and mouse activity compared to all other Time Doctor users, specifically for the websites and applications they use.
The metric accounts for typical activity levels for each website or app so that activity is only labeled high or low when it truly differs from the norm for that tool.
Why Consider Websites and Applications?
Comparing raw keyboard and mouse activity between different jobs can be misleading. For example:
- A salesperson on Zoom calls all day will have naturally lower keyboard activity.
- A support agent in live chat will have consistently higher keyboard activity.
By comparing users only to others working in the same tools, Activity Level prevents mislabeling productivity levels.
Activity Level Values
Possible ratings are:
- Very High
- High
- Medium
- Low
- Very Low
How Many People Are in Each Level?
Across all Time Doctor users, approximate distribution is:
- Very High – 5%
- High – 5%
- Medium – 80%
- Low – 5%
- Very Low – 5%
Investigating Low Activity Levels
In the Activity Summary report, click a user’s Activity Level to open the side panel.
- This shows ratings for each website and app the user accessed.
- Tools where the user spent more time contribute more to the overall rating.
Difference from Average Activity Column
This column compares a user’s activity with the average for all Time Doctor users on the same tool.
Example: If the average activity on Asana.com is 40% and a user’s activity is 60%, the Difference from Average Activity will show +20.
How Activity Levels Relate to Productivity
Activity Level can indicate productivity, but it should not be the sole measure. Consider it alongside:
- Other Time Doctor data points
- Quality and quantity of work output
FAQ
What if there’s no reference value for a website or app?
It is assigned a Medium rating and does not affect the overall score.
What about Idle Minutes and Idle Seconds?
These show total time with no keyboard or mouse activity, without considering websites or apps.
How often are reference activity levels updated?
Monthly, with new tools added and activity norms recalculated.
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.