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      Back to home
      1. Help Center - We offer 24/7 Support
      2. Troubleshooting
      • Getting Started
      • Change Management
      • How-to Guides
        • Installation: Interactive Apps
        • Installation: Silent Apps
        • SSO & Provisioning
        • Reports & Notifications
        • Configuration
        • Desktop Apps
        • Integrations
        • Other
        • Billing
        • Best Practices: Silent Apps
      • FAQ
      • Troubleshooting
      • Tutorial Videos
        • Onboarding
        • Tracking time
        • Settings
        • Payroll
        • Other features

      Troubleshooting

      Help with troubleshooting common issues
      • Firefox AddOn is not working on Ubuntu 22.04
      • Unable to Install Time Doctor App in Ubuntu
      • System Error: “api-ms-win-crt-runtime-|1-1-0.dll is missing”
      • Time Tracked on Jira Tasks Isn’t Being Uploaded to Jira
      • Users Aren’t Showing up in Reports
      • Silent App Users Aren’t Appearing in Reports or on the Dashboard
      • “LoadLibrary failed” Error While Installing the Time Doctor App
      • Error Creating “Directory/Applications/Time Doctor” (Mac)
      • System Admins Don’t Appear in Reports When Using the Time Doctor Silent App
      • Login Expired Notification
      • Missing Time in the Time Doctor Desktop App
      • Fix Missing Activity Bar in Time Doctor Desktop App
      • How to get the local cache and background page logs from browser app
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