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Annual Billing for Time Doctor

 

Note: Annual Billing is available in all Time Doctor subscription plans and can be accessed by Admins and Owners.

 

TL;DR:
 
Annual Billing offers a 16.6% discount (two months free) for upfront yearly payments. Easily switch via Settings / Billing. Charges are prorated for added users mid-term. No refunds on annual plans, but users can be replaced without extra cost.

 

How Annual Billing Works in Time Doctor

Customers choosing Annual Billing benefit from two months free compared to monthly payments, receiving a 16.6% discount on the total yearly cost. This billing method charges the full annual amount upfront.

 

Switching from Monthly to Annual Billing

To make the switch:

  • Navigate to Settings / Billing in the Time Doctor web app.

  • Confirm the plan change. The full annual amount will be charged on confirmation.

If switching mid-month, any remaining prepaid days from the current month will be deducted from the annual total.

The billing date resets to the confirmation date.

 

Prorated Charges for New Users

When users are added mid-year, Time Doctor applies a prorated charge based on the remaining subscription period.

Example:

  • Current plan: Standard Monthly, $100/month for 10 users

  • Switch to Annual Billing: Charged $1,000 instead of $1,200 (two months free)

  • If already paid part of the current month, that amount is subtracted from the $1,000

  • Add 5 users halfway through the year: Charged $250 (half of $500 annual cost for 5 users)

  • Renewal for 15 users: $1,500 (15 users x $10/month x 10 months)

 

Additional Notes

  • Accounts will be locked if payment is not received within 14 days of the invoice issue date.

  • If switching from a trial, the two-month discount still applies.

  • For accounts with minimum user agreements, annual charges are based on that number—even if fewer users are active.

  • No refunds are provided on annual plans.

  • Users can be deleted and replaced at no additional cost.

 

 


 

 

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.