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Does Time Doctor Have Phone Support?

Note: Support Channels are available in all Time Doctor plans and can be accessed by all user roles.

TL;DR: 
 
Time Doctor does not provide live phone support. Get 24/7 assistance via email and live chat. For pricing discussions, start a chat to request an Account Executive follow-up.
 
Time Doctor does not offer phone-based customer support. Contact Support via email or live chat.
 
Support operates 24/7 (Monday to Sunday). Email responses aim to arrive within a few hours.
For pricing questions
Open a chat and request an Account Executive for an in‑depth discussion about plans and pricing.
 
How to Contact Support
  1. Open Help Center > Start a Chat with our Bot Assistant.
  2. Provide the requested details and describe the issue or question.
  3. Submit the request and monitor the inbox for updates from the Support team.
 
Availability and Scope
  • Channels: Email and live chat
  • Hours: 24 hours 5 days a week coverage for Emails
  • Audience: All Time Doctor users and plans

 

 


 
 
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.