The Chrome Extension/Firefox Add-On allows tracking time to tasks from third-party apps.
How does it Work?
Install the extension /add-on here.
The extension or add-on inserts a start/stop button into Jira, Trello, Teamwork Projects, Asana, and other apps that it integrates with. Clicking on the start button starts tracking time in Time Doctor without having to leave the third-party app.
This screenshot shows how the extension/add-on works with Jira:
Clicking Stop Timer stops tracking time.
The extension/add-on syncs with the desktop app, so any tasks and time tracked using the extension/add-on will appear in the desktop app as well as in Time Doctor reports.
How to Activate the Chrome Extension or Firefox Add-On for the entire Company
- To use the extension/add-on, the company must be using the Interactive (not Automatic) version of the desktop app.
- The Projects & Tasks feature must be enabled in Settings / Company Settings.
- If the extension/add-on isn’t already activated for the company, an admin can activate it on the Settings / Integrations page.
- Opting with ON only for selected users, allows the selection of specific users to be enabled in Settings / Users - see the Integration tasks column there.
- Opting with ON only for selected users, allows the selection of specific users to be enabled in Settings / Users - see the Integration tasks column there.
- Once enabled, existing employees will see a prompt from the desktop app asking to install the Chrome browser extension or Firefox add-on depending on the web browser they use. When an invite is sent to new employees to join the company, they’ll be prompted to install the extension/add-on as part of the setup process.
How Tracked Time Is Sent Back to Jira
- For Jira only, the extension/add-on will send tracked time back to Jira, so that its worklogs will match the Time Doctor worklogs.
- The extension/add-on sends time to Jira via the user’s browser session. Every 5 minutes, the extension/add-on will try to upload the current tracked time for Jira issues to Jira.
- If a Jira tab isn’t open at that time, the tracked time will be stored. It will then be uploaded as soon as the user opens Jira in a browser.
- Any Jira page in the same Jira domain can be used by the extension/add-on to upload time. It doesn’t have to be the page containing the issue for which the time was tracked.
Limitation: Jira doesn’t accept worklogs smaller than 60 seconds, so any tracking sessions that are shorter than 60 seconds are discarded. This can cause a difference of a few minutes between the time tracked by the Time Doctor and the time uploaded in Jira.
Limitations of Some Integrations
Some integrations need additional configuration:
Customizing Integration Behavior
For the guide to customize integration behavior, read here.
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.