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How to add your VAT ID in Time Doctor

 

Note: Adding a VAT/Tax ID in Billing is available on all Time Doctor plans. By default, only the account Owner can access this feature, unless additional users have been explicitly granted Billing access in Company Settings.

 

TL;DR: 
 
Add a company VAT/Tax ID from Settings → Billing by clicking the pencil icon next to the saved payment method, opening Checkout, and selecting Add VAT number. Enter the legal business address and VAT ID, Apply, and confirm it appears on future invoices under Billing → Invoices. For format issues, validate the number using Paddle’s accepted formats list.

 

Steps to add a VAT/Tax ID to invoices

 

Step 1: Log in and open Billing
  • Log in to your Time Doctor account and open the Billing page.
     
Step 2: Open the tax information editor
  • In Billing, select the pencil icon next to the saved Credit Card.

    Screenshot 2024-08-30 at 07.37.17

    • In the Checkout popup, select Add VAT number.

      add vat

 

Step 3: Enter company details
  • Enter legal business address and VAT/Tax ID exactly as registered with the tax authority.
  • Ensure your VAT/Tax ID corresponds to the country/region of registration.

 

Step 4: Apply changes
  • Select Apply to save the tax details.

 

Step 5: Confirm on future invoices

 

Troubleshooting

  • Validation failed / incorrect format
    Confirm the VAT/Tax ID format for the relevant country or EU member state. Refer to Paddle's VAT ID format guide for a full list of accepted formats by country. Refer to Paddle’s authoritative list: What format should I use for my VAT ID?
  • Example (EU format)
    Many EU VAT IDs include a two-letter country code prefix (e.g., DE123456789 for Germany). Validate the exact structure per country in the Paddle list.
  • Cannot access the Billing page
    Billing access is limited to the Owner by default. To grant Billing access to additional users, go to Settings → Company Settings → Billing → “Who can access billing?”.
  • Still need help?
    Email our Billing Team: billing@timedoctor.com

 

Important notes
  • Adding a valid VAT/Tax ID helps Time Doctor determine the correct tax treatment for your account. If a VAT/Tax ID is missing or invalid, VAT or sales tax may be applied to your invoices.
  • Ensure the VAT/Tax ID country/region matches the business address to avoid errors.
  • Newly added VAT/Tax ID applies to future invoices.

 

 

 

 

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.