How to add your VAT ID in Time Doctor

Note: Add VAT ID in Billing is available on all Time Doctor plans and can be accessed by the Owner by default, or any user explicitly granted Billing access in Company Settings.

TL;DR:

Add a company VAT/Tax ID from Settings → Billing by clicking the pencil icon next to the saved payment method, opening Checkout, and selecting Add VAT number. Enter the legal business address and VAT ID, Apply, and confirm it appears on future invoices under Billing → Invoices. For format issues, validate the number using Paddle’s accepted formats list.

Steps to Add a VAT/Tax ID to invoices

Step 1: Log in and open Billing

Step 2: Open the tax information editor

In Billing, select the pencil icon next to the saved Credit Card.
- In the Checkout popup, select Add VAT number.

Step 3: Enter company details

Enter legal business address and VAT/Tax ID exactly as registered with the tax authority.
Ensure the VAT/Tax ID corresponds to the country/region of registration.

Step 4: Apply changes

Select Apply to save the tax details.

Step 5: Confirm on future invoices

Open Billing → Invoices to view upcoming invoices and confirm the VAT/Tax ID is displayed.

Troubleshooting

Validation failed / incorrect format

Confirm the VAT/Tax ID format for the relevant country or EU member state. Refer to Paddle’s authoritative list: What format should I use for my VAT ID?
Example (EU format)

Many EU VAT IDs include a two-letter country code prefix (e.g., DE123456789 for Germany). Validate the exact structure per country in the Paddle list.
Cannot access the Billing page

Billing access is limited to the Owner by default. Grant Billing access to additional users via Settings → Company Settings → Billing → “Who can access billing?”.
Still need help?

Submit a ticket: https://support.timedoctor.com/knowledge/kb-tickets/new

Email support: support@timedoctor.com

Important notes

Adding a valid VAT/Tax ID helps determine tax treatment; missing or invalid IDs may result in VAT/sales tax being charged.
Ensure the VAT/Tax ID country/region matches the business address to avoid errors.
Newly added VAT/Tax ID applies to future invoices.

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.