Note: User Management is available with all of Time Doctor Subscription Plans. This can be accessed and configured by Owners & Admin.
TL;DR:
- Archive users to disable login and time tracking but retain data in reports for up to 730 days. Archived users are not included in the paid user count.
- Permanently delete users to erase all data irreversibly; uninstall Automatic Apps first.
- Restore archived users anytime within 730 days.
Archive a User
- Go to the Settings / Users page.
- Open the Active Users tab.
- Click the Archive icon for each user to archive. Archived users are not included in the paid user count.
Caution: Archived accounts remain for 730 days and can be restored at any time during this period. After 730 days, all associated data is permanently deleted.
View Archived User Data in Reports
Select Include archived users in the user selector within reports.
Permanently Delete a User
- Go to the Settings / Users page.
- Click the Bin icon for each user to delete.
Important: Uninstall Automatic Apps from the user's computer before or immediately after deleting the user. Otherwise, the account may be recreated. Refer to the relevant article for uninstall instructions.
Restore a User
- Go to the Settings / Users page.
- Open the Archived Users tab.
- Locate the user to restore.
- Click the Restore icon.
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.