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Choosing the Best Configuration for Your Company or Team

 

Note: This feature is available in all Time Doctor subscription plans and is accessible by company owners and admins.

 

TL;DR: 
 
Use this configuration guide to choose the most suitable Time Doctor setup for Interactive or Mixed companies. Customize settings based on your team's work style, privacy preferences, and tracking needs.

 

Choosing the Best Configuration for Your Company or Team

This guide applies primarily to Interactive and Mixed tracking types. Use the recommendations below to configure Time Doctor in a way that balances productivity tracking with employee comfort.
 
 

Company ConfigurationProjects & Tasks (Interactive Apps)

Disable this feature for a simplified experience. Users only start tracking at the beginning of the day, pause for breaks, and stop at day’s end.
Enable it to gain insights into task duration, specific activities, or for client billing purposes. Learn more about Projects & Tasks
 
 

Integrations (Interactive Apps)

Enable integrations if using Projects & Tasks to streamline tracking via third-party tools (e.g., Jira, Asana, Google Docs).
This reduces admin workload by automating task tracking.
 

Web & App Privacy Settings

Choose the right privacy level:
  • Basic: Employee-friendly; shows app names like Jira or Excel but hides URLs and titles.
  • Extended: Shows full window titles, page titles, and URLs.
  • Disabled: Turn off Web & App Usage reporting for maximum comfort.
 
 

Organizing Employees into Groups

Group users by department, job type, or existing team structure. This simplifies applying custom productivity ratings.
Important: If a user belongs to multiple groups, company-level productivity ratings apply.
 
 

Screencast Permissions

By default:
  • Owners and admins can view all screencasts.
  • Managers can view screencasts of users they manage.
Adjust these in Settings / Company Settings under Permissions > Who can see other people’s screencasts to reduce micromanagement. Modify permissions
 
 

User ConfigurationBlurring Screenshots

Enable this setting to ease employee privacy concerns.
  • Blurring doesn’t prevent activity recognition.
  • Use Web & App Usage reports for detailed insights.
  • Does not affect keyboard or mouse activity data.
 

Allowing Users to Edit Time (Interactive Apps)

Enable this to allow manual corrections for offline work or errors.
  • Manually add time
  • Respond to “I was working” prompts after inactivity
Track manual time in the Activity Summary report and in Dashboards.
 
 

Don’t Time Out on Calls

Enable this to prevent popups during inactivity caused by meetings or calls via Zoom, Google Meet, or Webex.
Suppresses “Are you still working?” popups for up to two hours.
 
 

Time Out After Thresholds

Adjust the timeout period based on job roles. Shorter durations suit high-interaction jobs; longer durations are more user-friendly.
 
 

Suggested thresholds:

  • Sales, Management: 30 minutes
  • Software Developers: 15 minutes or 1 hour if waiting (e.g., compiling)
  • Designers: 15 minutes
  • Data Entry Specialists: 9 minutes
 
Start with a generous timeout and adjust as needed. Consult employees if popups appear too often.
 
 
 
 

 

 

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.