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How to Configure the Desktop App to Reduce Forgetting to Start Tracking

 

Note: Auto-start & Reminders are available in Standard and Premium plans and can be accessed by Owners, Admins, and Managers.

 

TL;DR: 
 
Enable Auto‑start tracking each day so tracking begins at the first computer activity after 5:00 a.m. when signed in. Turn on Remind me to track time and set working hours, days, and the idle threshold to prompt resuming tracking after breaks. Optionally enable Notify when tracking starts.

 

Configure the desktop app to minimize missed tracking at the start of the day and after breaks.

 

Prerequisites

  • Ensure the desktop app is installed and signed in.
  • Confirm that company‑level settings do not override user options (see Company Settings if options are missing).

 

Configure Auto‑Start Tracking Each Day

  1. Open the desktop app and select ⚙️︎ Settings.
  2. Toggle Auto‑start tracking each day On.
  3. Result: tracking starts automatically at the first computer usage after 5:00 a.m. local time, provided the app is signed in.
  4. (Optional) Enable Notify when tracking starts to show a confirmation when tracking begins.

    Tracking

Don’t see the toggle? The option may be enforced at the company level. An Owner/Admin can change this in Settings → Company Settings → Auto‑start tracking in interactive desktop apps every day to allow user control.

 

Set Reminders to Start Tracking After Breaks

  1. Go to ⚙️︎ Settings in the desktop app.
  2. Turn on Remind me to track time.
  3. Configure:
    • Working hours: specify the time window during which reminders should appear.
    • Days of week: select which days to show reminders.
    • Reminder threshold: choose the period of not tracking after which a reminder appears (e.g., 15 minutes to match typical break length).

Recommended Example

  • Working hours: 9:00 a.m.–6:00 p.m.
  • Days: Mon–Fri
  • Reminder threshold: 15 minutes

Reminder

Best‑Practice Tips
  • Combine Auto‑start with Reminders to cover both morning start and post‑break resumptions.
  • Keep Notify when tracking starts enabled initially to build habit awareness; disable later if no longer needed.
  • If computers are powered on well before work begins, prefer Reminders alone to avoid early starts that may require edits.

 

Troubleshooting

  • Auto‑start didn’t trigger: verify sign‑in status, confirm first activity occurred after 5:00 a.m., and check if an Owner/Admin enforces settings.
  • No reminder shown: confirm the current time falls within Working hours, the day is enabled, and the thresholdhas elapsed while not tracking.
  • Missing toggles: ask an Owner/Admin to review Company Settings.

 

 

 

 

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.