How to Set Up Custom Email Notifications

 

 

 

Set up custom email notifications to stay informed about user behavior patterns, with alerts sent directly to the inbox. This feature helps proactively monitor productivity, attendance, and other key metrics.

 

What Types of Email Notifications Are Available?

 Time Doctor supports three types of email notifications:

• Daily Notifications
• Weekly Notifications
• Real-Time Notifications

 

How do Email Notifications Work?

Owners, Admins, and Managers can configure email notifications for themselves or any registered user in their Time Doctor account. Each notification is set up by:

• Selecting conditions that will trigger the notification
• Choosing who will receive it
• Defining which users or groups it should monitor

 

Delivery times:

• Weekly Notifications: Sent at 2 a.m. on the first day of the configured week in Email Notifications Settings
• Daily Notifications: Sent at 2 a.m. the following day, based on your company time zone
• Real-Time Notifications: Sent shortly after conditions are met

 

How to Set Up Email Notifications

 

Configure email notifications from Settings / Email Notifications page.

1. Click Create New.
2. Complete the fields in the side panel:
   • Name: Enter a unique name for easy identification
   • Notification Type: Select Daily Notifications, Weekly Notifications, or Real-Time Notifications
   • Trigger Conditions: Select conditions to trigger the alert
   • Recipients: Select recipients
   • Monitoring Scope: Choose all users, specific groups, or individual users
3. Click Create to save the notification.

Recipients can unsubscribe from notifications through their settings and will not receive further alerts unless they re-subscribe. They receive notifications only for users or groups they have permission to monitor.

 

 

Creating Notifications From Reports

Owners, Admins, and Managers can also create notifications directly from the following reports:

• Activity Summary
• Unusual Activity
• Attendance
• Hours Tracked
• Timeline
• Web & App Usage

 

To create a notification from a report:

1. Click Create Notification at the top of the page.
2. Complete the setup in the side panel using the same steps as above.

Notifications created through reports also appear on the Settings / Email Notifications page.

 

 

Available Conditions for Daily Notifications

• Too much unproductive time ("Unproductive time % per day greater than...")
• Too little productive time ("Productive time % per day lower than...")
• Too high idle minutes ("Idle minutes % per day greater than...")
• Too high idle seconds ("Idle seconds % per day greater than...")
• Inactivity for several days ("Did not track time in...")
• Too many or too few hours worked ("Daily hours worked greater/lower than...")
• Late or early start time ("Start time later/earlier than...")
• Too many unusual keyboard and mouse activities ("Unusual keyboard and mouse activity greater than...")
• Attendance issues when using work schedules ("Did not follow work schedule")
• Manual or mobile time added ("Manual or mobile time added")

 

Available Conditions for Real-Time Notifications

• "User added leave time"
• "User added manual time"
• "User tracked break time"
• "Didn’t start working" (users who haven’t started work by a specified hour)
• "Didn’t start shift" (users who haven’t started working within five minutes of their shift start time)

 

Available Conditions for Weekly Notifications

• Too many or too few hours worked ("Weekly hours worked greater/lower than...")

 

 

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Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.