Note: Ownership Transfer is available in all of Time Doctor's Subscription Plans and can be accessed by Owner (to initiate) and Admins (eligible to be selected as the new Owner).
TL;DR:
Transfer account ownership from the current Owner in Settings → Company settings. Ensure the intended recipient already has Admin access. After transfer, the former Owner is automatically set to Admin.
Before starting
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Confirm that the intended new Owner has Admin access.
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If not, promote the user in Settings → Users → Level.
Transfer ownership
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Sign in as the current Owner.
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In Owner, select the new Owner (must be an Admin).
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Confirm in the pop-up by selecting Continue.
What happens next
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The new Owner gains Owner permissions immediately.
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The previous Owner’s access level changes to Admin.
Requirements and constraints
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Only the current Owner can perform an ownership change.
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A company account can have only one Owner at a time.
Tips
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Prepare a backup Admin who can be selected as Owner when leadership changes are planned.
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If the current Owner cannot access the account (e.g., departed organization and credentials unavailable), contact support@timedoctor.com for assistance.
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.