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How to Use the Attendance Report

 

Note: Attendance Report is available on all plans except Basic and can be accessed by Owners, Admins, Managers, and Regular users (Clients excluded).

 

TL;DR:
  • Turn on Schedules in Settings / Company Settings and configure shifts in Settings / Schedules; otherwise, the report and its data do not appear.
  • Use Columns to show/hide helpful fields: shift timing, expected/actual hours, day totals, and cross‑midnight helpers.
  • Interpret statuses with a five‑minute grace period and clear rules for Present, Late, Absent, Partially Absent, On Leave, and Shift Underway.
  • Remember cross‑midnight rules: shifts display on the day they start, not the day they end.

 

Before Starting

 

Open and Configure the Report

  1. Open the Attendance report from the Reports area of the web app.
  2. Select a date range and any available filters.
  3. Click Columns (top right) and select only the fields needed.

2023-10-05_14-32-09

 

Report Columns

 

Shift‑Related Columns

  • StatusStatus of the shift (for example, Late or Present).
  • Shift Start Time — Shift start time defined in Settings / Schedules.
  • Actual Start Time — Earliest time worked during the shift. Time worked before the shift start is excluded. For pre‑shift context, see Day Start Time or Start Time (4h buffer).
  • Shift Length — Duration between shift start and end.
  • Expected Hours — Optional hours expected during the shift (equal to the minimum required hours used on the Schedules page). May be shorter than shift length to allow breaks.
  • Actual Hours Worked — Total time tracked during scheduled shift hours only. Pre‑shift and post‑shift work is excluded.

 

Day‑Related Columns

  • Day Start Time — Earliest time worked in the day (selected time zone).
  • Day End Time — Latest time worked in the day (selected time zone).
  • Total Time Per Day — Total time worked in the day (selected time zone).
  • Total Time Outside Shifts — Time worked outside scheduled shift hours (selected time zone).

 

Additional Columns for Cross‑Midnight Scenarios

  • Start Time (4h buffer) — Earliest time within four hours before shift start (may fall on the previous day). If no pre‑shift work exists, shows the start time within the shift.
  • End Time (4h buffer) — Latest time within four hours after shift end (may fall on the next day). If no post‑shift work exists, shows the end time within the shift.

 

Attendance Statuses

Present

  • When no minimum hours are set: Track at least one second of time within the first five minutes after the shift starts. Otherwise, status becomes Late (if work occurs later) or Absent (if no work occurs).
  • When minimum hours are set: Meet both conditions — track time within the first five minutes and reach the Expected Hours (minimum required hours) threshold.

Absent

  • Track no time during the scheduled shift hours.

Partially Absent

  • Track some time during the shift but less than Expected Hours (minimum required hours).

Late

  • Track no time within the first five minutes after the shift starts, but track time later in the shift.

On Leave

  • Be on an approved leave entered in Settings / Schedules.
  • When filters Show only users with shifts or Show only absent, partially absent, and late are enabled, rows with On Leave status are hidden.

Shift Underway

  • While a shift is in progress, show Late if late; otherwise, show Shift Underway until the shift ends, when Present, Absent, or Partially Absent can be determined.
Important Rules and Edge Cases
  • Apply a five‑minute grace period for lateness.
  • If both Late and Partially Absent apply to the same shift, show Partially Absent.
  • For shifts that run past midnight, list them on the start date only.
  • Hide shifts that have not started yet.
  • When multiple shifts exist on the same day for one user, show each shift as a separate row.

 

Tips
  • For work before shift start, consult Day Start Time or Start Time (4h buffer).
  • To see time outside shift hours, rely on Total Time Outside Shifts.
  • Keep only essential fields visible via Columns to simplify scanning and exporting.

 

 


 

 

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.