How to Set Up and Use Jira Integration via Chrome Extension

Step 1: Integration

• Go to Settings / Integrations.
• Enable Jira for all users or only selected users.
• If enabled for selected users, go to Settings / Users and choose users in the Integration tasks column.
• If the Integrations tab is not visible, enable Use projects & tasks in Settings / Company settings.

Step 2: Install the Time Doctor Chrome Extension

• Install from the Chrome Web Store.
• Pin the extension to the browser toolbar for quick access.
• Log in with the same Time Doctor account used on the desktop app.

Step 3: Start Tracking Time in Jira

• Open a Jira task.
• Use the Time Doctor Start/Stop button added by the extension to control tracking.
• Time will sync with the Time Doctor desktop app and reports.
  
  
  
  

Step 4: Worklog Sync and Restrictions

• Time is uploaded from Time Doctor to Jira every five minutes.
• Worklogs under 60 seconds are discarded by Jira.
• Ensure a Jira tab remains open to keep uploads consistent. If no Jira tab is open, time is stored and uploaded once a Jira tab is reopened.

Step 5: Supported Jira Editions

• Integration supports Jira Cloud and Jira Server/Data Center (via custom domain mapping).

Step 6: Firefox Add-on Support

• Jira integration is also supported via the Time Doctor Firefox Add-on, available in the Firefox extensions marketplace.

Best Practices

• Keep at least one Jira tab open for consistent time uploads.
• Use the desktop app alongside the extension for the most reliable sync.
• Confirm that Admin or Owner access is used when enabling integrations.