System Error: “api-ms-win-crt-runtime-|1-1-0.dll is missing”
TL;DR:
Resolve the “api-ms-win-crt-runtime-l1-1-0.dll is missing” error by fully updating Windows and (re)installing the Microsoft Visual C++ Redistributable (install both x64 and x86). Then restart, check for updates again, and reinstall the Time Doctor app.
This Windows error is typically caused by incomplete Windows Updates or a missing/corrupted Microsoft Visual C++ Redistributable library. Follow the steps below in order.
Update Windows (critical)
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Open Settings → Windows Update → Check for updates.
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Install all Important/Cumulative/Servicing Stack updates.
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Restart the computer.
Why this matters: the Universal CRT is shipped via Windows Update and through the Microsoft Visual C++ Redistributable. Missing updates can block the redistributable from installing correctly.
Repair or install the Microsoft Visual C++ Redistributable
Option A — Repair (if already installed):
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Open Control Panel → Programs and Features.
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Locate Microsoft Visual C++ 2015–2022 Redistributable (or 2015 Redistributable on older systems).
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Right‑click each installed entry (x64 and x86) → Change → Repair.
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Restart the computer.
Option A — Fresh install (if repair fails or not installed):
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Uninstall any damaged entries (Microsoft Visual C++ 2015–2022 / 2015 redistributables) from Programs and Features.
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Restart the computer.
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Download the latest supported Microsoft Visual C++ Redistributable installer from Microsoft.
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Install both files:
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vc_redist.x64.exe (64‑bit)
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vc_redist.x86.exe (32‑bit)
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Restart again.
Tip: Installing both architectures covers 64‑bit Windows apps and any 32‑bit components used by the Time Doctor desktop app.
Reinstall the Time Doctor Windows desktop app
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Download the installer from the Time Doctor Downloads page.
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Run the installer and complete setup.
Step‑by‑step (quick reference)
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Update Windows completely → Restart
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Repair installed Microsoft Visual C++ Redistributable entries (x64 and x86) → Restart
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If repair fails: Uninstall Redistributables → Restart → Install latest supported vc_redist x64 and x86 → Restart
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Install the Time Doctor app again
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Recheck Windows Update if needed
Useful links
- Microsoft Visual C++ Redistributable (latest supported)
- Microsoft Visual C++ 2015 Redistributable (legacy direct link)
- Time Doctor User Access Levels
- Time Doctor Troubleshooting Hub
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.