How to Use the Screencasts (Screenshots) Feature

Time Doctor can optionally take screenshots and video recordings of users' screens.

 

The Video Recording feature is available with the Time Doctor Premium Plan

Configuring the Feature

The feature can be enabled and adjusted on Settings / Users. For each user (or all users using the bulk edit option), you can select a screencast option: off (no screencasts will be taken), screenshots every 3 minutes, screenshots every 15 minutes, screenshots every 30 minutes, and continuous video recording (available on the Premium plan only. Not available for ChromeOS apps). The setting for it is called Screencasts.

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Note
: Although screencasts are to be taken at your selected frequency, they are not necessarily taken the selected number of minutes apart, e.g. for the three minutes interval, screenshots will not be taken strictly at 9:00 am, 9:03 am, 9:06 am, etc., because:

  • Each screenshot is taken at a random time within the selected time interval.

  • Starting and stopping the timer may affect when the screenshots are taken. 

Screencasts can optionally be blurred. You have an option to decide whether they should be blurred for everyone in the company or for specific users. This can be selected in Settings / Company Settings - see the Blur Screenshots setting under Configuration.

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If you select Only for certain people for Blur screenshots, you can select those whose screenshots should be blurred in Settings / Users - see the Blur Screenshots setting there.

Video recordings cannot be blurred. 

You can also select which access levels can see other people's screencasts by going to Settings / Company Settings and modifying the Who can see other people's screencasts setting under Permissions ("Owner" access level is required for that). 

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Viewing Screencasts

The Screencasts page allows you to view the screencasts for users who: 

  • Have screencasts enabled

  • Have tracked time

Select a user or several users and a date interval to view screencasts. You can also adjust the size of screencast thumbnails.

Test Company - Screencasts

You can click on any screencast thumbnails to enlarge the image and view the keyboard and mouse activity. Keyboard and mouse activity is shown as the average number of keyboard strokes and mouse clicks per minute registered in the period (e.g. 3 minutes) for which the screenshot is shown.


You’ll also have the option to:

  • Download the selected screencasts

  • Change the timezone

  • View only screencasts with low activity or no activity

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Time Doctor's video format is MPEG2 which can be played in all internet browsers except Mozilla Firefox.

FAQ

What happens if a user uses multiple monitors?

If a user has more than one monitor connected, screencasts will be taken and shown from all the connected monitors.

Can I unblur blurred screenshots?

No. For compliance reasons, it cannot be done.