Note: Identical Screenshots are available on Standard and Premium subscription plans; while Video Screencasts are only available on Premium Plan and is available as an add-on to the rest of the plans available.
Continuous video screencast is NOT available on ChromeOS Browser App.
TL;DR:
Enable the Screencasts feature to capture screenshots and video recordings of users' screens. Configure screenshot frequency, enable optional blurring, and manage permissions to control access. Identical screenshots are flagged automatically, with options to filter, download, and adjust timezone settings.
The Screencasts feature captures screenshots and video recordings while users work.
Configure Screencasts
- Open Settings / Users page.
- Enable Screencasts for individual users or use bulk edit to apply to multiple users.
- Select screenshot frequency from the dropdown menu.
Tip: Screenshots capture at random times within the chosen interval. For example, with a three-minute interval, screenshots may not capture exactly at 9:00 a.m., 9:03 a.m., 9:06 a.m., etc.
Starting or stopping the timer may affect screenshot timing.
Blur Screenshots
- Go to Settings / Company Settings page under Configuration.
- Enable Blur screenshots for all users or specific individuals.
- For individual users, toggle Blur Screenshots in Settings / Users page under the Blur Screenshots column.
Note: Video recordings cannot be blurred.
Set Viewing Permissions
- Open Settings / Company Settings page under Permissions.
- Adjust Who can see other people's screencasts.
- Only an Owner can define which access levels have screencast visibility.
Viewing Screencasts
- Open the Screencasts page.
- Select users and a date interval.
- Adjust screencast thumbnail size if necessary.
- Click any thumbnail to enlarge it and view Keyboard and Mouse Activity, displayed as average keystrokes and mouse clicks per minute for the captured period.
Identical Screenshots
The system compares each new screenshot with the previous one. Identical screenshots indicate repetitive activity.
- Use the Identical Screenshots filter to display only repetitive screenshots and save review time.
Additional Options
On the Screencasts page:
- Change the timezone.
- Filter for low- or no-activity screencasts.
- Select and download screencasts.
FAQ
What happens if a user uses multiple monitors?
Screencasts will capture and display content from all the connected monitors.
Can I unblur already blurred screenshot?
No, the blurring process is irreversible, to ensure privacy and security compliance.
How can I view downloaded Video Screencasts?
Time Doctor's video format is MPEG2 which can be played in all internet browsers except Mozilla Firefox.
Does the Identical Screenshots filter work with blurred screenshots as well?
Yes, this feature works for both blurred and unblurred screenshots.
Does the Identical Screenshots feature work with Screencast Videos?
No. This filter is limited to screenshots only.
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.