User Access Levels
Note: Owners, Admin, Managers, & Regular Users are all available with all of Time Doctor’s Subscription Plans, while Client Login Access is only available with Premium. These access permissions can be configured by both the Owner & Admin.
TL;DR:
- Owner: Full access including billing and account deletion.
- Admin: Manage users, settings, projects, and schedules.
- Manager: Manage assigned users' work, schedules, and projects.
- Regular User: Track work; limited editing and reporting based on permissions.
- Client: Read-only access to specific reports and projects.
Time Doctor provides different access levels to control what users can see and do within the platform. These levels are: Owner, Admin, Manager, Regular User, and Client.
Admins can change access levels in the Settings / Users page.
Regular User
Interactive Desktop App
Regular Users with the Interactive Desktop app can:
- Start and stop tracking manually.
- View their own reports in the web app, except Custom Export, Executive Dashboard, Team Dashboard, and Activity Summary.
- Edit their own tracked time if given the Can edit time permission.
Automatic App
By default, Regular Users with the Automatic app have no web access and cannot view their tracked data. Grant data access by contacting support@timedoctor.com.
Manager
Managers inherit all Regular User permissions and can:
- View reports and screenshots of all managed users.
- Edit tracked time for managed users (with Can edit time enabled in Settings / Users).
- Create projects and tasks (if Allow managers to create projects and tasks is enabled in Settings / Company settings).
- Invite users to their groups (if Allow managers to invite new users is enabled).
- Set up schedules (if Allow managers to set up work schedules is enabled).
Client
Clients have limited, read-only access:
- Cannot track their own work.
- Can only view selected reports limited to specified people and projects.
Configure client report access and user group visibility as required.
Admin
Admins inherit all Manager and Regular User permissions and can:
- Invite and remove users.
- Modify user settings in Settings / Users (e.g., screenshot capture, desktop timeout).
- Change company-wide settings in Settings / Company settings page (e.g., time zone, tracking).
- Manage user privileges (promotions, reporting hierarchy).
- Create and edit projects and tasks.
- Assign project access.
- Edit work data for any user.
- Manage all work schedules.
Owner
Each company account has one Owner with full system control:
- Perform all Admin, Manager, and Regular User tasks.
- Request account cancellation or deletion.
- Access and manage billing.
- Enable or disable payroll and assign payroll access.
- Restrict Admin report access as needed.
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.