How to Use the Time Doctor Chrome Browser Extension or Firefox Browser AddOn

Note: Time Doctor Chrome Browser Extension or Firefox Browser AddOn are both available with Standard & Premium Time Doctor Subscription Plans. This can be accessed by configured by Owners & Admins and can be used by all user access levels depending on company permission settings.

TL;DR:

Install the Chrome Extension or Firefox Add-On to track time directly in supported apps.
Enable Projects & Tasks and activate the extension company-wide in Settings / Integrations.
For Jira, tracked time syncs back to worklogs (minimum session length: 60 seconds).
Some integrations need extra setup (HubSpot, Taiga, ClickUp).

The Chrome Extension and Firefox Add-On make it possible to track time directly on tasks from integrated third-party apps.

How It Works

Install the Extension/Add-On
Track Time Inside Third-Party Apps
The extension inserts a start/stop button into Jira, Trello, Teamwork Projects, Asana, and other supported apps.
- Select Start to begin tracking time in Time Doctor without leaving the app.
- Select Stop Timer to end tracking.
Sync with Desktop App
All tracked tasks and time sync automatically with the desktop app and appear in Time Doctor reports.

How to Activate the Chrome Extension or Firefox Add-On Company-Wide

Use the Interactive Desktop App Version
Confirm the company uses the interactive desktop app version (not the automatic version).
Enable the Projects & Tasks Feature
Go to Settings / Company Settings page and enable Projects & Tasks.
Activate the Extension/Add-On
If not already active, go to Settings / Integrations page and activate the extension/add-on.
Enable for Specific Users (Optional)
Toggle ON for selected users in Settings / Users page under the Integration tasks column.
Prompt Users to Install
- Existing employees receive a prompt from the desktop app to install the Chrome extension or Firefox add-on, depending on their browser.
- New employees receive the same prompt as part of their onboarding.

How Tracked Time Is Sent Back to Jira

For Jira only, tracked time uploads automatically to Jira worklogs, ensuring they match Time Doctor worklogs.
The extension sends time to Jira every five minutes via the user’s browser session.
If Jira is closed, tracked time is stored and uploaded when Jira is reopened.
Any page within the Jira domain can upload time.

Limitation: Jira discards worklogs shorter than 60 seconds, which can cause minor differences between Jira and Time Doctor worklogs.

Limitations for Some Integrations

Some integrations require additional configuration:

Customize Integration Behavior

Refer to this guide for custom mapping and behavior adjustments:
How to Customize the Behavior of Third-Party Integrations (Chrome Extension Custom Mappings)

Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.