Note: Use of the mobile app and desktop app simultaneously for the same company account can cause synchronization issues and affect the reports. To avoid this, stop time tracking on one device before start tracking time on the other.
Required Step: Mobile App Access has to be allowed by an account Admin/Owner for the users to be able to use mobile applications.
Installation
Step 1
Search for Time Doctor 2 in the App Store and install the app.
Step 2
Tap open and log in to the Time Doctor mobile app.
For public cloud accounts:
- Input the email address used to sign-up for Time Doctor.
- Input the password assigned during sign-up.
- Press Sign In.
For Private Cloud accounts:
- Press Add URL.
- Input https://api2.(your private cloud domain).timedoctor.com (example:https://api2.gemini.com).
- Press Sign In.
Tracking
After logging in, a list of assigned Projects and Tasks will appear. Swipe right, to select a different project.
Step 1
Select a Project to start tracking time.
Step 2
Inside the selected Project, select a Task and begin tracking time.
Note: Stop after feature is set to 2 hours by default. This would mean that the app will stop tracking at the selected interval. This is optional but useful in case the user forgets to stop tracking.
Additional Notes:
- Swipe right to navigate between different menu options of the app.
- Switch between company accounts: This feature is available when a user is part of more than one company account. Click on the avatar on the right navigation bar and choose between the different company accounts.
- Check from the Sync status: Check it to see If any tracked time is pending for upload. This will help in investigating in case the tracked time from the mobile app is missing from the online reports. If there is pending time, keep the app open and connected to the internet to upload any un-synced time.
- Quick Access to Reports: From the side panel, the Reports menu is available which opens the web dashboard with a mobile app compatibility view.
- Switch between company accounts: This feature is available when a user is part of more than one company account. Click on the avatar on the right navigation bar and choose between the different company accounts.
Should there be any inconsistencies or concerns regarding the article, contact support@timedoctor.com for prompt assistance.